What you asked us:	Our Response:
I need to have some text in gold on white coffee mugs. Do you guys do this? We decorate all our coffee mugs with the full-color sublimation decorating process where only pigment inks are used. The gold you find on some ceramic and porcelain ware is real gold that has been high-fired onto the glaze and then appears in the color of "gold", if there is such a color. We're not really sure what the color "gold" really looks like especially when considering "red gold" or "white gold" ... and what color would that be? Anyway, since we cannot use real gold in our full color decorating process, a color that looks golden would have to be used as a substitute. (Please note that any "gold color" would not shine as does the real thing.) Since we do not exactly know what the color gold should look like and everybody has a different idea about the color gold we cannot recommend any specific color. Even more so, since all colors will look different on a given monitor than when printed on our coffee mugs, you might not necessarily get the color you see in your monitor on your mugs. Hence, it is of greatest importance that you first order a sample mug -- and we cannot emphasize this enough -- with several different colors or tones that would resemble your idea of gold and then select the most appropriate from the sample mug for your final mug production order. Even then, the results might not be very satisfactory when compared with real gold and our suggestion is not to use the "color gold" at all and opt instead for a natural color, whenever possible. My own Ceramic Piece your printing. I am looking for printing images in my own pieces of regular ceramic clay. Already Fired to Cone 10. Glazed or not. I have both. I just need to have one of these pieces printed as a trial for gifts. Can you do it? Unfortunately we can only decorate our own ceramic wares which are specially coated for our full-color, sublimation decorating process. We're very sorry not to be able to work with you on this project. This is probably a "stupid" question, but does the basic price for a "full-color" mug decoration pay for any number of colors in the decoration.   We will send digital art.  We would like to have text with letters of different colors in the same words.  Also, we have a U.S. Department of Agriculture logo that includes several colors.  Is that all included in the basic cost per mug or do we pay extra for multiple colors in the decoration?   If so, how much?   Thanks. Dan Kaczmarski Animal and Plant Health Inspection Service U.S. Department of Agriculture Since all of our coffee mugs and coffee cups are decorated with the full-color process (as opposed, for example, to the spot color process where one distinct color is printed after another), we can theoretically use all 16.7 million colors that modern graphics applications can generate and can be displayed on a monitor.   However, since all 16.7 million RGB colors (all created by the simultaneous use of the tree colors: Red, Green and Blue and when combined add up to White) cannot be printed on white paper (or coffee mugs for this matter), the CMYK color system has to be used for printing purposes. Here the colors Cyan, Magenta, Yellow and Black (all adding up to generate a printable black) are used together to create the image we print. Due to printing limitations (called the gamut) only a reduced number of the 16.7 million colors can actually be printed by any printing process anywhere.   Since the human eye cannot distinguish all 16.7 million colors, those generated by the printing process are more than enough to generate images on our coffee mugs that resemble photographs in detail, brilliance and all other attributes of quality images, all dependent on the digital image quality our customers submit.   Based on this, we're able to offer our customers coffee mug decorations that contain any color in any quantity at no additional cost.   For example, you can submit a 3" x 3" digital image file for the single-sided decoration our 11-oz coffee mugs containing as many (or as few) colors as you wish, all for the same price. To insure the highest quality reproduction on our ceramic coffee mugs, your digital image file should be created in the RGB color mode, have a resolution of at least 300 dpi AND be in the already mentioned 3" x 3" dimensions. For more details on this and many other interesting aspects of full color color reproductions, you might want to consult our FAQ and ART sections. How can I start my own mug decorating business? We're speechless! Question: 1) Can you print text on the inside of a mug? 2) Do you allow phrases with profanity (if you can put it inside the mug)? I have a boss who has a "colorful" catch phrase that I'd like to put inside the mug just to make him smile each time he takes a drink. We can only print on the flat outside of our coffee mugs. We cannot print on any part of the mug handle, nor the bottom side, and much less on the inside of the mugs. (In some states it might even be illegal to have any decoration come in contact with the liquid itself and your mouth.) We can print any customer-supplied text and wording on our coffee mugs as long as it is not illegal to do so. Suggestion: Why not try one of our Morph, or temperature sensitive, color changing coffee mugs? This would "hide" your text while the coffee mug is cold and reveal the text when hot liquid is poured into it.
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