Gift Mugs makes great Coffee Mug Gifts

Hi Gift Mugs!

Ordered from you about two years ago - phenomenal work.  Need to order again for a friend with a law firm.  Want "Scales" on one side of mug with attorney name beneath and on back of mug want the name of the law firm.  How do I go about it? - Karen D. Williams, April 07, 2006

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Thank you for this wonderful contest and I would also like to thank you for all the hard work you put into making your site so wonderful. I always enjoy my visits here and the ease of using your site is the best I've seen. I know we often don't take the time out to thank you but I think your site is great! - Sharon McCloud, April 27, 2006

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Roland, The mugs arrived today and as usual they look great. They were packed very well and as far as I can tell they all came through fine. I do have one comment and it's not really coming as a complaint but for your benefit. Somehow I never received an email stating that the order was complete and was being shipped so I had no tracking info either. I was going to email you on Monday asking about the status but the four boxes arrived this morning. Something fell thru the cracks but it turned out OK. Chuck Sweeney - April 30, 2006
 

Note our Reply (for information only:
Thank you for your e-mail and we're very happy to hear that your mug order arrived on schedule.

You where sent four (4) e-mails, one for each package, directly from FedEx the day your mug order was shipped. It is very possible that your spam manager deleted these tracking e-mails from FedEx automatically, or that you deleted them as spam when they arrived at your e-mail address.

Please remember that all tracking information is sent directly from the shippers web site and hence will not have our giftmugs e-mail as sender.

We ourselves mark as "friend" all web sites that send tracking information, such as FedEx, UPS, USPS and others.

We hope that this answers your question as nothing "fell thru the cracks" from our side....as far as we know.

Please contact us, should you have further questions. Thank you.

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I am ordering two more, these are for my daughters, Lisa and Debra. The last two you sent for Jeanne and I came out great. Thanks, Steve  - May 27, 2006

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I just wanted to thank you for my order I placed last week for 2- 15oz mugs (kellyfinal.bmp). I ordered mugs from your company about 3 years ago as a gift for my husband's military promotion and they turned out beautifully- still our favorite morning coffee mugs!! And these recent mugs are just as wonderful. They are a gift for a friend with her new business' logo on them, and I know she will love them!

 

I just have one suggestion. On the mugs I ordered for my husband, you had actually printed on the mug's bottom, your company name/website and the suggestion to hand wash the mug to preserve its beauty. However, on my most recent order, that same information is on a paper label on the bottom. Just as a tip for continued advertising after numerous washings,  it might be more beneficial to have your information permanently on the mug.

 

Thanks again for another great job. I will continue to use your website for special gifts, and refer friends and family to you as well!

Sincerely, Erin Roof  -  May 31, 2006

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THANK YOU!!!!!

I really appreciate all your efforts with this. Scott Y.  - June 02, 2006

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Hi!

Forgot to tell you the mug came on time the other day and it's perfect. Just wanted to say thank you very much for your quick attention to this and i look forward to doing business with you again in the future....with much more notice next time! Best Regards, Scott Y. - June 08, 2006

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I originally ordered 6 mugs in October of 2005. I took a chance and didn't order a sample mug, and I was very happy with the results.
 

Last Wednesday I sent you an e-mail about ordering 6 more. By the following Monday, they were in my hands! And this is all the way across the country, with no expedite fee. I am truly amazed.
 

Your web ordering proceedure is a little convolute for an original order, but considering what you have to do and what you offer, I can understand it. The intructions are complete, and anyone that owns a computer should be able to follow them. The rest of the web site is very interesting and informative, and I have spent a lot of time on it.
 

Thank you for a great product, and for the excellent service. Everyone who sees the mugs is very impressed.  Dale D. Worden - June 13, 2006

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I received the sample mug and it looks great!!   Thank you for your patience with me!!  I would like to order between 12 & 36 of the same mug. Please advise prices on 12--18--24--30 & 36.

Thanks,.....Mike   - July 20, 2006

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Hey Folks,

I received my coffee mug today that I won from the January contest. It is so cute that I will probably order more in the near future. I thank you again.   Karla V.  -   March 09, 2007

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Received my mug in the mail today.  You did a great job!   I'm giving it to my daughter as a birthday gift...she'll love it! Thanks!  Anne L., Martin, SD  -  July 31, 2007

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