digital art work files for custom decorated white ceramic photo coffee mugs
gift mugs make great coffee mug gifts

Custom Decorated Ceramic Coffee Gift Mugs and Cups


How to prepare digitized art files for optimum results.

Since many of our customers solicit information on how best to prepare their digital art files so as to assure an adequate reproduction of them on ceramic coffee mugs, we outline some of the factors that greatly influence the final reproduction of digitized art files on ceramic coffee mugs.

There are basically two ways to decorate ceramic mugs:

  1. Sublimation Decorations - the decorations we use; and

  2. Vitrifiable Pigment Decorations

    and two file formats

  1. Raster or Bitmap art; and

  2. Vector art.

 

Digital artwork for decorations of coffee mugs.

For both processes the starting point is a digital art file that lends itself for the best possible reproduction on coffee mugs. To obtain optimum reproductions, these guidelines should be observed:

  • Almost any raster/bitmap file-format is acceptable such as for example: 
    .psd, .bmp, .png, .cpt, .pcx, .jpg, .tga, etc.
    but
    we prefer the .tif file-format for PC's and, as always, the resolution of your digital artwork is crucial and should never be less than 300 dpi's and be in the dimensions as they are to appear on the finished coffee mugs. 
    (Mac users please save your files in the PC compatible format before e-mailing it to us);

  • We can also use generic .eps files

  • Gif images: Please DO NOT send files saved in the .gif format as this format permits only a resolution of 72 dots per inch (dpi's) which is sufficient for publishing to the Internet and for web pages but by far not enough to be used on ceramic coffee mugs which we can decorate in full color and continuous tone. Please see below for the recommended picture resolution;

  • The resolution of any raster or bitmap art should be at least 300 PPI's (pixels or dots per inch);

  • The dimensions of the art should be the same as the one to appear on the finished mugs. That is, no higher than 3" (7.6 cm) for our 11-oz white-glazed ceramic coffee mugs, and 3½" (8.9 cm) for our 15-oz white-glazed ceramic coffee mugs. For the different maximum decoration sizes available, please consult here;

  • The physical size of a digital file with dimensions of 3" x 3" and a resolution of 300 dpi's is about 2.32MB; the same file with dimensions of 3.5" x 3.5" is about 3.15MB. 
    Thus if your raster/bitmap program does not permit you to determine the resolution of your digital art, the indications presented here will tell you if your art is 300 dpi's (or more, or less) if your file size is as indicated here. Please note that doubling the dimensions makes the files four times as large (not twice as large) as this is a geometrical operation;

  • Do not up-sample an existing digital art file to arrive at the required resolution of at least 300 dpi's. Although the result will be a higher-resolution file, its dimensions will be diminished proportionally and will not be suitable for use for mug decorations. Only a new scan will produce the desired resolution and dimensions. For details please visit here;

  • The colors should all be created with the RGB color model;

  • All art files so created should be send to us either in the .tif format or the PhotoShop format (.psd). Remember we are PC based - see above;

  • If your art includes reverse type, that is, for example, white lettering on a dark or other colored background you should take into consideration that such "negative" lettering tends to close up in our decorating process and will appear smaller than in the original and might even acquire some of the color of the background. To remedy this somewhat, you might want to consider making the reverse type a bit wider/bolder than required and to use sans-serif fonts (such as for example: Arial or Helvetica) instead of serif fonts such as Times New Roman, to overcome this "close-up" effect, as shown below;

    negative original negative "enhanced"
    Times New Roman Arial or Helvetica, bold
    Font size: 10 Font size: 12 bold
  • All digitized art should be compressed before e-mailing it to us as an attachment (details here);

  • Fonts should, if at all possible, not be part of a raster/bitmap file as the original vector fonts will be transformed into raster/bitmap format and will be reproduced with a "stair-step" appearance. Hence, fonts should be incorporated into a bitmap/raster file within a vector program, such as CorelDraw and/or Adobe Illustrator;

  • Color Management
    We highly recommend that you temporarily turn-off any color management features your graphic software may offer (such as, for example, found in PhotoShop and CorelDraw and similar) before you start creating your digital image files for a gift mugs decoration.

  • If you use very unusual fonts which we might not have in our fonts library, you will have to send them to us in addition to your digital art files;

  • Font sizes (letter size) should be of a reasonable size as smaller fonts (such as for example an 8-point or smaller font) tend to be reproduced in a way that they may be difficult to read or are somewhat "blurry" and un-sharp in appearance;

  • Please remember that the decorations seen in this web site have much more luminosity (similar to slides) as when they are printed on our mugs. This applies not only to our full-color mug decorations but to all "printed" vs. "projected" images. (Also consult the differences between RGB colors and CMYK colors elsewhere in this web site.)

  • Only RGB colors should be used for vector drawings and should to be send in their original format, that is either in the:
    - CorelDraw (.cdr) format or the
    - Adobe Illustrator format (.ai)
    both formatted for PC's. You can also send your files in the generic .eps format (Encapsulated Post Script) but we prefer the .ai format by far.

  • Of course and as always, digital files should only be send compressed with file compressors such as: WinZip, PKzip for PC-based applications, and with Stuff-It for Macs. More details on compressing files can be found here;

  • All digital art work send to us will be used AS IS, that is, the way you prepare it. Hence it is in your own interest to follow our suggestions as much as possible. We cannot be responsible for the quality of your digital art and the way it reproduces on our mugs. In case of doubts, a sample mug decoration should be ordered from us before the start of the production run. 
    You might also want to consider the suggestions offered in our FAQ section especially if you require nice red and blue colors for your digital vector art work files.

  • When you use scanned-in art or create it from scratch with a digital imaging program test it out before sending it to us by printing it on your own printer. Print it in the dimensions as they are to be on the finished mugs to see if all prints according to your needs and that any lettering can be seen clearly and sharply. This is especially important for small letter sizes and lettering that is not in black.
    You can then also use this test print and wrap it around a mug to get a feel of what the finished mug might look like.

  • Printer differences:
    If you print your art on different printers you'll notice that the results are rather different from one printer to the other. Thus you should adapt your digital art so as to obtain optimum output on any of the printers. Since we have to apply heat in the decorating process of your mugs, some colors may actually shift and appear to be "lighter" or "darker" than when originally printed on your printer or seen on your monitor.

  • You can send us your files in six different ways:

    1.) If they're small (up to about 1.4MB): as an attachment to an e-mail;
    2.)  Larger files should be FTP uploaded directly to our own server; 
    3.) Digital files can be sent to us via snail-mail on PC-formatted ZIP disks of the 100MB size;
    4.) Digital files can be sent to us via snail-mail on
    PC-formatted JAZ disks of the 1Gig. size;
    5.) Burn your files on a CD-ROM disk and mail it to us
     

For further explanations on this and other important matters you might want to also consult our Frequently Asked Questions - FAQ - pages.

These are only some vital ingredients of a digitized art file that permit the acceptable reproduction of it onto ceramic coffee mugs.

Due to the limitations of the color calibration process with respect to any digital input- as well as output-device some limitations on any reproductive decoration process have to be expected; only the most scrupulously prepared digital art can be reproduced in an adequate manner. Color shifts and similar "impurities" have to be accepted as we cannot be 100% color-correct.

You might want to check your digital artwork before sending it to us to make sure it meets with our minimum requirements.

Remember:
To preserve the beauty and vibrancy of the image on our full-color sublimation-decorated mugs, it is best to hand wash them as you would hand wash any fine China as well as your best glasses. Also, never leave the mugs in direct sunlight, for example on a windowsill.

You might also want to consult our FAQ pages for additional tips and answers to Frequently Asked Questions.

Should you have any questions or observation, please contact us.

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